In this episode, we chat about everything we have learned this last year with having to "pivot" our business to survive! Tune in to hear some of the amazing tools we've implemented to help our knitters shop and learn with us, AND find out more about what we are working to improve to make the experience clean and easy! A huge thanks to all of our knitters stuck with us and who learned right along with us this year, and as always...thanks for listening :)