Students may feel buyer’s remorse after purchasing a new course, but in this lesson we'll review tactics that course business owners can use to win over new customers and reduce the number of refund requests.
Here are some of the most important tricks to avoid buyer's remorse:
• Explain precisely who this is for on your sales page
• Make sure students know they can take their time learning
• Answer questions in your Frequently Asked Questions section
• Offer a guarantee, even though most customers won’t actually use it
• Start helping your new students learn something as soon as possible
• Get your students engaged in real discussions with the teacher or other students
For more details and tips check out the full writeup at:
https://www.artsycourseexperts.com/student-buyers-remorse-for-online-courses/
If you have any feedback or questions, let us know in the comments.
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We help creative teachers build, operate, and grow their online courses by helping them with marketing, content, technology, and operations.
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- The Artsy Course Experts team
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