Personalization has become a successful strategy for business growth. Personalization in MLM helps business drive more growth and more sales. There are several advantages of introducing personalization in MLM and let's discuss some of them.
Customer retention is an important goal of any business. If the customers do not feel valued or their preferences are not met, they probably leave. There comes personalization. When the customers feel their preferences are met, they stay with the company thus by increasing customer retention.
Once the companies provide discounts, offers and promotions to the customers it increases the customer conversion rates.
Distributor engagement is an important factor that drives direct sales business growth. Distributors joining the company should be offered with proper training and tools. But if the distributors feel unvalued and their queries are not resolved, they leave the company. By personalizing their tools and strategies, they feel valued, and they will stay with the company.