Social media has become an important part of our daily lives, so it's no surprise that businesses are using social media to their advantage. Social media allows every business including direct selling to interact with their customers and reach out to a wider audience. Nowadays, more and more direct selling businesses are investing time and resources into developing an online presence for themselves.
Social media has become a vital marketing tool for businesses of all shapes and sizes. This is because it's not only easy to share content, but it also gives customers the opportunity to voice their opinion and give feedback. If you're marketing your product, announcing new company developments, or responding to customers, social media is the key to doing the same. Direct selling companies make use of several social media strategies for marketing their products and services.
Customer satisfaction is an important social media strategy whether or not the customers will buy from the brand again. The importance of keeping customers satisfied cannot be overstated and this is especially true when it comes to social media. A survey found that 82% of consumers are more likely to buy from a company when it offers good customer service.
