Chris Moye joins us to discuss Digital Transformation. The early days of building the RTS framework at McKinsey, the EQ/IQ/DQ methodologies for effective transformation, and ultimately what makes for a successful implementation of digital transformation.
(2:25) Chris discusses foundation of the digital transformation implementation frameworks and the performance infrastructure to drive change
(7:55) Digital transformation in the current inflationary enviornment
(10:30) Defining digital transformation; applying digital tools to fall into one or two categories: frictionless and optimize
(12:48) Aligning vision going forward, strategies for implementing digital transformation
(16:42) EQ; the importance of the people, leadership and communication
(24:49) Nick & Scott recap