In this episode, we sit down with Jamie Griffin, a renowned restaurant growth strategist and advisor. Jamie shares his journey from deep South Louisiana to becoming a key player in scaling Raising Cane's. He discusses the profound impact of advanced POS systems on operational efficiencies, the critical role of data and analytics in strategic decision-making, and the importance of CRM systems in enhancing customer loyalty. Jamie also delves into the challenges and benefits of dynamic pricing and the necessity of soft skill development for managerial staff. Tune in to gain valuable insights on growing and optimizing your restaurant business.
00:31 Jamie Griffin's Background and Journey in the Restaurant Industry
01:48 The Evolution of POS Systems in Restaurants
03:46 Leveraging Data and Analytics for Restaurant Growth
05:48 The Impact of CRM Systems on Customer Loyalty
07:32 Exploring Loyalty Programs in the Restaurant Industry
13:14 The Role of Employment Management Software in Staff Satisfaction
17:30 Technological Solutions for Overcoming Growth Hurdles
22:17 Dynamic Pricing in the Restaurant Industry
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.a