In this episode of The Restaurant Growth Show Podcast, culinary professional Peter De Bruyn joins us for a detailed discussion on how restaurant operators can use technology to enhance their business.
De Bruyn, with over 30 years of experience in the industry, shares his insights on how technology has evolved in foodservice, from mere time-management tools to sophisticated systems offering personalized nutrition plans.
He emphasizes the importance of understanding business problems to decide on the appropriate technology and talks about the need to gradually introduce new systems to ensure staff adapt effectively. The episode also sheds light on the changing landscape of quick service restaurants, including labor scarcity, price hikes, and greater focus on customer experience.
De Bruyn advises that chains and larger corporations can best leverage data from POS systems, while smaller establishments might need more time to understand and implement the same. Tune in for more on the intertwined future of technology and hospitality.
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