In this episode of Save My Business, Jason Cunningham talks to entrepreneur Kristian Klein, the man behind prominent Chapel Street venue Mr Miyagi.
Kristian shares his incredibly inspiring approach to business and explains how he came to have such a positive, can-do attitude.
There's probably no better example of a business, particularly in the often-challenging hospitality industry, not only making its own mark but then taking things to the next level.
Like everyone else in the Melbourne hospitality sector, Kristian was unprepared for the unprecedented disruption of the COVID-19 pandemic and the subsequent restrictions.
Unlike many others, he just rolled up his sleeves, did a pivot here and a twist there, and created an entirely new way to offer the take-away dining experience, including collaborating with other restaurants and cafes.
In this fascinating chat, Kristian outlines his approach to customer service, creating memorable experiences, working with others, valuing his people, trying new things, and much more.
If ever there was an example of a positive attitude and sound basic philosophies equalling business success, Kristian is it.
