Karen Ritson worked for CQC for 15 years and has a wealth of experience as a CQC inspector. She left in 2017 and set up her own business; Outstanding Care Consultancy.
I couldn't wait to interview her and get her tips on how a service could improve its rating. This episode is absolutely full to the brim of great advice from Karen, I could have talked with her all day, and I'm sure there is something here for everyone to take away.
If you're struggling to scribble down notes then don't worry! Karen created a guide which is available as a free download - this is going to be an incredible resource for you so don't forget to click to download it!
Links
Top Tips To Achieve An Outstanding Rating is available here
Outstanding Care Consultancy website is here
If you enjoyed this start to series 2 then please share your thoughts with me on Twitter. You can find the podcast at @CarePodcast or find the podcast webpage on PodBean.com
Thank you for listening :) Sophie
