Rob Coulthard is a performance coach who works with care companies to develop values and culture. He is the MD of Judgement Index which was used for the second part of the recent study of outstanding care managers, which Cedi Frederick talked about in episode one.
In this episode Rob talks more about the research and also shares the secrets of the outstanding care companies he works with and the steps they take to create a great culture within their organisations. There's a great story at the end you can go away and try with your team!
Links
The Judgement Index Website is here
The Judgement Index Twitter is here
Download The Judgement Index "Build Your Dream Team With These 5 Strategies" Challenge here
Don't forget you can find the podcast on PodBean.com or on Twitter @CarePodcast. Please do share your thoughts and comments!
Thanks again for listening :) Sophie