Shirley Emilio is my guest this week. She's experienced in taking services through major refurbishments whilst maintaining consistency in care and also in turning around poor performing care homes.
We talk a great deal about the steps to take if you're a new manager and know things need to change. We also cover shift handovers - a topic not yet discussed on the podcast.
I love Shirley's down to earth style and how she uses analogies to paint a picture that everyone can relate to.
LINKS
You can follow Shirley on Twitter here
You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?
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As always, thank you for listening! Sophie
