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Description

Cynthia Cottrell, Partner and Workforce Solutions Leader at Mercer Pacific and her colleague Andrew Lafontaine, Strategy and Growth leader, explore what makes workers happy at work and why it's so important for organisations to focus on creating "lovable" work experiences. 

They talk about the decline of employee engagement in organisations, the rise of the Chief Happiness Officer, the role of employee benefits, flexibility, the 4-day work week, culture and work design. 

Not many organisations are able to say that the hours and effort that their people dedicate to work truly contribute to making a happy life. Cynthia and Andrew share insights and practical actions that employers can take to create the conditions to make work lovable.

Visit the podcast page for the episode’s transcript, references and resources https://www.mercer.com.au//our-thinking/workforce/podcast-making-work-work.html