How does your ideal client look like? Is it the one that is satisfied with your product in the moment or the one that calls you after to say “thank you” despite the fact that they payed the bill already? The one that shares on social media how happy he is with your product is the client that defines our own brand, our own image, our own sales people.
The truth is that satisfied clients will not stay with us for a long time, not when times are rough in any case. We are looking for those customers that keep coming back for the experience they have with us, the complete package so to speak.
This episode gives you the 3 steps you need to take in order to not only have satisfied costumers, but to transform them in fans of your business.
