Clients who choose a successful businesses over and over again, when they receive excellent service and a quality product. But the businesses that thrive through excellence are the one that offer more than the client payed for, and most of the time, provide additional services that the client doesn’t even know he needs.
The secret is about understanding your client, sometimes even better than he does. And more so, is about the experience that have, the emotion that is left behind.
So, for a few tips on how to build a business based on excellence, today’s episode is for you.
