Joe and Lucas discuss how to scale recruitment companies while prioritising customer experience, collaboration and maintaining the right values. Joe discusses the importance of recruitment companies proving their worth during difficult economic cycles, the challenges the hospitality industry has faced post-Brexit and the importance of businesses focusing on profit (or revenue if they've just raised).
Joe Curtis is a co-founder of 11 Investments and Recruiter Labs. 11 Investments is a seed-stage investment and accelerator program based in London, exclusively for recruitment businesses.