In today's world, customers have options. The next question is, why should they choose your product or service over others?
Join Anthony in today's episode as he speaks on why establishing winning customer service is more than just conducting a business transaction. From determining your internal and external customers for maximum reach, separating yourself in the face of technology, to offering 5 ways you can elevate your customer service today, Anthony speaks on why customer service and hospitality is the answer to getting customers to choose YOU, and never think twice again.
Book Recommendations:
Creating Magic - Lee Cockerell
Legendary Service - Ken Blanchard
Shut up and Listen - Tillman Fertitta
Delivering Happiness - Tony Hsieh
