We dive deep into the world of great jobs and bossing better with Joe Mull, a company culture expert and author of the book EMPLOYALTY. Listen in as Joe shares the keys to employee retention, the connection between loyal employees and brand fans, and how to address burnout from the top down.
In this Episode
1:15 - Meet Joe Mull: Company culture expert and author of EMPLOYALTY
1:38 - Joe shares his personal fandom and how it has shaped his identity
3:55 - The genesis of Employalty and its importance in the modern workplace
4:47 - The three keys to employee retention and creating a culture of loyalty
9:16 - Exploring the connection between loyal employees and brand fans
17:22 - Strategies for retaining amazing employees and building a strong workforce
21:58 - Addressing burnout from the top down: How leaders can set the tone
28:47 - The Great Resignation: What it's really all about and why it matters
34:05 - Dispelling the myth that no one wants to work in today's job market
36:27 - Measuring internal brand success: Key metrics and indicators to track
38:07 - Rethinking what work looks like in a post-pandemic world
40:24 - Joe's favorite piece of fanwear and the story behind it
42:40 - TL;DL (Too Long; Didn't Listen): Key takeaways from the episode
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SHOW CREDITS
Brand to Fan Show is produced by Teague FC and supported by FanWagn
Audio production by Bryan Griggs / Griggs Production
Producers: Kimberly Voorhis, Ashley Ruiz, and Carrie Hellbusch
Video Editing by Garrett Teague
Your host is Lauren Teague.