In episode 16, we had the opportunity to talk to Steven Hernandez, who is the utility superintendent at Jurupa Community Services District. He has a wealth of experience in public works and has faced various challenges throughout his career. Steve has developed an online water operator education and training system called waterwisepro.com.
As a Utility Superintendent, what tasks are Steven responsible for?
Steve is in charge of managing and overseeing the daily operations of a utility company, which includes water, gas, electric, or waste management systems. The specific duties of a utility superintendent may include:
- Supervising and managing a team of utility workers and technicians.
- Encouraging the efficient and effective operation of the utility systems, including maintenance, repair, and upgrades.
- Developing and implementing policies and procedures to improve the quality and reliability of utility services.
- Ensuring compliance with relevant regulations and standards of health, safety, and environmental regulations.
- Managing budgets, purchasing, and procurement of equipment and supplies.
- Developing and implementing training programs for utility workers and technicians.
- Communicating with customers and stakeholders to address concerns, resolve disputes, and provide information about utility services.
- Developing and implementing plans for system expansion and upgrades.
- Collaborating with other departments and agencies to coordinate the delivery of utility services.
- Conducting regular assessments of the utility systems to identify areas for improvement and implement necessary changes.
