Claims are an unavoidable part of the insurance industry, but it does not have to be all doom and gloom when it comes to initiating a claim and going through the steps of a claim. James & Mike discuss some tips on what you should do during a claim and how claims can impact your insurance in the short and long term. No one ever wants to have a claim happen to them, but when one does happen we want to make sure clients are asking questions and know what is happening. The more you as the consumer are aware, the better.
