A leader’s most powerful tool is their ability to communicate with the organisation. For Seema Nair, CHRO of Flipkart, this means ensuring that people know the culture, the ethos, the successes, the failures. It’s about finding your voice as a leader and using it to advocate for yourself and your team. In this episode, Seema joins host Cheshta Dora, Head of Research & Community at People Matters, in a dialogue about the power of communication and transparency.
Key Takeaways
Advocate courageously for yourself and your teams, even if everyone else thinks differently.
It’s HR’s job to communicate who and what the company is: what the culture is, what kinds of skill sets you’re looking for, and what ethos you want to continue building within the organisation.
Communicate your successes and failures from all across the organisation, so that people know what worked and what didn’t.
Over-communicate: people understand different things in very different ways, so be ready to use different means, different modes, different methods, or different languages, whichever works.
You can establish consistency across the board, or you can let the system evolve in the way it needs to - there’s no one correct way to make a decision.
People managers are the fulcrum that connects multiple different parts of the organisation, and leaders must continue to inspire, motivate, guide, and provide clarity to them.
Empower your HR partner teams to customise people solutions based on what their businesses need.
