Part One of a two-part interview: Risa Hinokuma is a senior manager in customer service for Evernote. Originally from Japan, she moved to the United States decades ago and has worked for numerous companies.
In this first part, Risa talks about her early cross-cultural experiences in the US and Thailand, cultural differences in connecting and developing relationships, and customer service expectations in different cultures.
Next Episode: Part Two with Risa Hinokuma. Live stream on LinkedIn Live and YouTube Wednesday, April 5th at 12:00 pm ET (see links below). Audio Podcast version will be released on Monday, April 10th.
Links
Hiyaku Coaching Instagram
Cafe New Canadians: Winning strategies to attract a Canadian job offer
Music
Future Insight by Die Hard Productions. Standard license purchased through Premium Beat.