Giving feedback sometimes can be a challenging behaviour to apply as a leader when you don't have a clear framework.
In this episode, I show you how to give feedback using four simple steps.
Key Points:
1. Position - Making sure that you position the conversation in right place and at the right place.
2. Action - Focus on the behaviour: What you heard them say and/or saw them do.
3. Impact - Share the impact that the action has on you the people or the situation.
4. Do/Don't - You want to either encourage the action or ask how it can be changed. The best way is to ask a question.
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