Insurance for the New Possible was joined by Alexander Blake, Senior Vice President, Global Head of Travel Insurance at Chubb and Mike Szücs, Chief Executive Officer at Cebu Pacific Air.
Some of the insights they shared included:
- The vital role of airlines in connecting an archipelago like the Philippines
- Digitalization as a catalyst for improved customer experiences and airline efficiency
- Employing data to understand customer preferences and creating personalized experiences
- Working together to continuously innovate travel insurance products
- The intertwined roles of tech, data, and customer centricity in shaping the future of travel
