Description

• "Hey, I know we had a call scheduled yesterday about helping you lose that 20 pounds. Obviously it wasn't a good time, no worries. I tried to reach you a few times as well. Just as a small business owner, it's so important to me that our clients have the best experience. So can I ask, was there something I said or did?"

Chapters

00:00 Introduction and Frustration with Prospect Ghosting

02:14 The Push Pull Buying Process and Sustainable Growth Model

03:10 Reasons Why Clients Ghost and Acceptable/Not Acceptable Reasons

06:25 The Importance of Effective Nurturing

07:23 Step 1: Sending a Message Before the Call

08:22 Step 2: Sending a Follow-Up Message After Waiting for Five Minutes

09:51 Step 3: Calling at the 10-Minute Mark

10:50 Step 4: Leaving a Voicemail

12:15 Step 5: Sending a Message the Next Day and Asking for Feedback

13:36 Continuing to Nurture and Adjusting Frequency Based on Engagement

14:04 The $97 a Week Program: Affordable Business Coaching