Customer service is so much more than just providing support to your Customers. Today’s businesses must look at all the interactions that a customer has with them—both online and in person. We must never forget that Customers genuinely value meaningful interactions.
This episode will empower the participants to create memorable moments whenever they interact with customers. The episode will equip teams with a customer-centric mindset that addresses customer needs effectively. For companies, this program will cause a paradigm shift within the individuals through the power of EQ and personal empowerment and will ultimately have a significant impact on both internal and external company service culture.
