Whether its young children on the playground or grown ups in a board room, we all experience friction in our interactions from time to time. Of course it's natural to yearn for a world where we all just get along, but the reality is we all have to deal with difficult people. And if we are honest, we can all be the difficult people that others have to deal with as well. So what are some things we can do to make our interactions more harmonious and productive? See full transcript here.
Photo Credit: Vitolda Klein