S3E19 The Art of the Ear -
In order to be an effect Leader you must be able to sometimes quickly and decisively get to the root causes of issues your team or those you lead will eventually face. Knowing a persons personality, and how they look at things can be key when your are trying to get the best from them. in conversation there is a hidden war going on where there is literally a disconnect. A lot of people even use that very word (disconnect) as the actual and correct term for what's happening in less than fluid conversations. Even still a majority of listeners power through it due to the failing to listen the correct or in the correct way. That very thing is often the accelerant used to ignites this literal war of words. Or with it rather...
We tend to get get offended (thinking you don't care, thinking your selfish, getting upset) when we feel/think that the person we are speaking with isn't listening. That can often ( and usually does) lead to us getting offensive (taking louder, not listening, talking more, saying trigger words or things to gain attention). Since we aren't voicing out feelings it is easy to disregard or over look these triggers, and sooner or later you bound to hear. " Your not listening to me".
I'm not sure about you , but I tend get DEFENSIVE about being told I don't listen (Sounds like a battle to me). There are a few different listening types, and most people are familiar with them. The issue can come from not knowing which one to use, and in which situation. The disconnect happens when we choose the incorrect listening approach, and fail to change or adapt it. Understanding how to effectively analyze conversations and the direction they are heading towards can allow you to get those rocky or difficult conversations back on track and ensure you can connect.💪🏾🧠💪🏾
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