In another life, when undertaking some Customer Service training, one of Charly's work colleagues said they wanted to "delight the customer". That stuck with her all these years.
In todays episode, "The Art of Customer Delight," Charly explores strategies for exceeding customer expectations and creating memorable experiences. Learn how personalization, attention to detail, and proactive service can foster loyalty and build a positive reputation.
Join the discussion in my community: https://askcharlyleetham.locals.com
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