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Description

Brands invest so much in getting their logo, font, and colors just right. But none of that matters if your brand has bad interactions with customers. 

Your brand is your reputation, and the most important brand investment you can make is at the point of interaction with the customer. Let’s start talking about that.

In this trailer episode of Now Brands Talk, producer Jordan Alford interviews host Ruth Zive, SVP Marketing at Ada, about what listeners should expect from the podcast.

Join us as we discuss:

• Our guests: CX leaders from leading digital first brands


• Our theme: blazing a trail in the world of brand interactions


• Our audience: marketers, sales folks, and support professionals who want to perfect their automated end-to-end customer experience


• Our name: inspired by conversations between brands and customers

Stay connected with us by subscribing on Apple Podcasts, Spotify, or your favorite podcast player. Visit us online at ada.cx/podcast.