On this podcast, Brad Hairston talks with Michelle Dwyer, Jared Helta and Lisa Howe from Office Depot, a leading US-based office supply retailer and a Blue Prism customer, who explain how intelligent automation is enabling their organization to be agile and flexible and efficient in the midst of these challenges.
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Here’s what we talked with Michelle, Jared and Lisa about:
*Office Depot’s automation journey
*Keeping up with the dynamic retail industry trends
*Intelligent automation’s role in growth and customer engagement
*Measuring and communicating automation benefits
*Keeping the business engaged and interested in intelligent automation
*How GenAI is being used at Office Depot
*Citizen development and its impact on Office Depot’s journey
*Automation success stories
*Where things could go in the future
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