On this podcast, Brad Hairston talks with Stefan Hoffmann and Andreas Leitow from BCG who explain why process excellence is so critically important to surviving and thriving in the digital age.
.
Here’s what we talked with Stefan and Andreas about:
*Why process excellence should be a key focus for the C-level
*Moving from process tweaks to more holistic, end-to-end redesign
*Differentiating “good” versus “bad” processes
*Key challenges to improvements in process performance
*What a best-in-class approach to process improvement looks like
*The role of process mining and Gen AI in process excellence
*How workforces are equipped for new ways of working
*The long-term vision of process excellence and steps in that direction
.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
