On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA.
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Here’s what we talked with Kevin about:
* The current trend in intelligent automation adoption and expansion
* Root causes of organizations failing to scale their intelligent automation solution across the enterprise
* The impact of the Center of Excellence on intelligent automation adoption and expansion
* Keys to reversing the stalemate in intelligent automation and changing the way it is viewed/utilized
* How a company effectively makes intelligent automation a core competency
* What re-skilling and up-skilling human workers entails
* The importance of managing change well at the leadership level
* Behaviors that hinder leaders from taking risks
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