In this episode of Titan Talks, Jonathan Henne shares his journey in growing Jonathan A. Henne Property Services. From starting in lawn care as a child in his father's business until its closure after his father's death, Henne discusses reopening the business and the challenges he has faced, including learning the business side of operations on his own. Now six years into his own venture, Henne emphasizes the importance of creating good working conditions and service quality, admitting that scheduling and office management remain his greatest challenges. Henne has a small team, with plans to expand to multiple crews, and values both employee and customer relationships, attributing much of his business's growth to its quality service.
(00:00) - Introduction
(01:02) - Jonathan Henne's Origin Story in Lawn Care
(05:23) - Overcoming Early Challenges and Learning Curves
(07:10) - Building a Business from Ground Up
(09:00) - Gaining the First Customer and Company Branding
(11:37) - Transitioning Business After Father's Passing
(13:15) - Evolution of Company's Tooling and Equipment
(15:10) - Pricing Systems and Industry Networking
(17:32) - Employee Dynamics and Growth Plans
(20:15) - Expansion Strategies and Employee Recruitment
(24:35) - Marketing and Online Presence Strategy
(26:10) - Rapid Fire Round: Challenges, Surprises, and Advice
(29:45) - Proudest Moment as a Business Owner
