In this episode of Titan Talks, Sam from Topline Pro speaks with Jennifer and Austin Kramer from Kramer Enterprises, a waste management company based in the DMV area. The couple details their journey from meeting in college to launching their own business inspired by Jennifer's father's demolition company. They discuss the challenges and growth they experienced, particularly expanding during the COVID-19 pandemic. The couple emphasizes the importance of communication and balance in managing both their personal and professional lives. They delve into their business strategies, including their relationship with Topline Pro, their social media marketing efforts, and their plans for future expansion. They also share insights on managing a growing team of 46 employees and navigating the complexities of running a business as a couple.
00:00 Introduction and Guest Welcome
00:29 The Origin Story of Kramer Enterprises
03:11 Jennifer's Background and Role
05:38 Starting the Business Together
07:36 Working as a Couple
11:38 Impact of Topline Pro
15:03 Marketing and Public Relations
19:57 Social Media's Role in Business
20:00 Client Relations and Strategy
20:42 Challenges in Waste Management
22:14 Expanding the Fleet
24:07 Managing Employees and Operations
25:29 Delegation and Growth
28:18 Training and Team Development
32:10 Balancing Business and Personal Life
36:45 Final Thoughts and Appreciation
