In this high-energy episode of RecTalk, host Nitin Sharma hits the floor at the TEAM Conference 2025 to dive into the heart of the recruitment tech conundrum—why do so many agencies still struggle with tech adoption, despite the vast array of tools available?
Joining Nitin live from the event are Darren Westall of Paiger, and Alan McFadden of Firefish Software—two industry heavyweights who know what it takes to get recruiters truly engaged with new platforms.
From internal resistance to "shiny tool syndrome," this episode peels back the layers on:
Why getting recruiter buy-in early is the key to adoption success
How to build a “shopping list” that reflects your business’s real pain points
Why tech should support outcomes, not just solve surface-level problems
The death of the traditional SaaS model in recruitment
How personal branding is evolving from a buzzword to a must-have KPI
Why blending automation with human connection is the future of recruitment
Plus, Darren shares insights on building a user success model that goes beyond the decision-maker, and Alan gets candid about what recruitment leaders need to do before they ever book a demo.
This is one of our most real-talk tech episodes yet—raw, relevant, and ridiculously useful for anyone navigating the rec-tech jungle.
Who this episode is for:
Recruitment agency owners and leaders
Rec-tech buyers and decision-makers
CRM and automation skeptics
Marketers and ops pros in recruitment firms
Anyone tired of being sold the “best” tool and ready to actually make one work
Connect with the guests:
Darren Westall: https://www.linkedin.com/in/darrenwestall/
Paiger: https://www.paiger.co
Alan McFadden: https://www.linkedin.com/in/alan-mcfadden/
Firefish Software: https://www.firefishsoftware.com
Connect with Nitin Sharma:
Rectools.io: https://www.rectools.io
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