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Our 18th episode features Kyle Mountsier, Co-Founder of Auto Genius and Contagious Auto.
Kyle and his team at Contagious Auto help dealers build better marketing teams to save them money and streamline their technology.🎉
💥 THINK LIKE A CUSTOMER💥
Through small interactions in the service drive and using “human language” in the service scheduler, service departments can make their customers feel appreciated and heard, increasing satisfaction and the likelihood that they’ll return. 🚘
“Figure out how to create common language for your service scheduler around the top 20 most commonly scheduled things.”
👋 You can contact Kyle at kyle@contagiousauto.com