Our 13th episode features Ed Roberts, COO of Bozard Ford.
Ed is known for being the go-to guy for all things Fixed Operations and mobile service is no exception! He has been a BIG supporter of mobile service since 2015 and has seen the incredible profits that come along with it.
CONVENIENCE IS EVERYTHING
Most service advisors are under the impression that not many services can be done without a lift but talk to your techs before making a decision. Ed’s team at Bozard Ford accommodates over 80% of services while on the road.
“What I tell people is mobile service is a nice element today, but tomorrow it’s expected.”
You can contact Ed at eroberts@bozard.com
https://www.fixedopsdigital.com/tactical/
