In this episode, we're joined by Assessor Russell Hill of Washington County, Arkansas to talk about being a leader and new trends in the assessment field:
We cover:
Russell’s background 0:01
Introduction to Assessment Matters podcast
Russell’s background in real estate valuation.
What is needed from leadership to better and more efficiently keep up with rapid growth?
Russell’s bio and big ideas for the future 2:31
Entering office as an elected official without much technical experience
How government can succeed in serving business
Experience working in freight brokerage
How being a church pastor can prepare someone to be a leader
Additional challenges beyond growth 7:44
Managing a growing staff in the midst of a global pandemic
Adapting to new technology
Be willing to try new things, experiment, and “fail forward”
Big opportunities in the next decade in the assessment field 8:40
Artificial Intelligence (AI) as a source of unknown factors and potential capabilities
How generational turnover and technology will impact the assessment field
In office vs remote vs hybrid working 9:51
How local constituent needs affect workplace arrangements
Trends towards more things being done on the Internet
Learning on the job, especially for new leaders 11:10
How can someone who doesn’t have as much context/experience in assessment, do a good job?
Understanding the difference between staff versus leadership, and what leaders need to do
What happens when something goes wrong?
The importance of communication
Best practices 18:54
The importance of mission statements and core values
How to use education effectively?
Training new leaders and setting people up for success
Parting advice 24:33
Be a student
Be ready for change — embrace it, be a part of it, create it!
