In this episode, we're joined by Director of Property Assessment Services Lloyd Funk in Manitoba, Canada, to talk about embracing new best practices, building trust with the public, as well as other new trends in the assessment field:
We cover:
Introduction to Assessment Matters podcast 00:00
Lloyd background 00:35
Tight labor markets and hiring in the industry 1:48
Tech trends 2:33
Tablet software instead of paper
Using data science and AI
Assessment in Manitoba 3:53
The diverse geography of the province
Full market value assessment and details
Challenges for specific
Strengths and/or special challenges in Manitoba 7:03
Messaging to taxpayers 7:47
The importance of fairness, confidence, and professionalism
Getting new staff up to speed 9:15
Evaluating talent 10:27
Industry trends 11:18
AI and advanced data visualization (Power BI)
Increasing transparency and trust with the public
Advice to newcomers 12:11
Embracing change and innovation