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This week my guest is Eriona Bajrakurtaj, the inspiring force behind Major’s Accounts. Eriona shares her journey of transforming her family-run accounting practice from traditional methods to a modern, digital powerhouse, driven by her passion for technology. 

I find out all about her challenges, triumphs, and key learnings that came with this transformation.

  1. From Paper to Digital:

    • Eriona took over Major’s Accounts, a firm started by her father, and modernized it from a paper-based system to a fully digital practice.

    • Her passion for technology played a crucial role in adopting the right tools and practice management software.

  2. Tech-Driven Adaptation:

    • Training both the team and clients was essential in successfully moving to a digital workflow.

    • Eriona emphasises the importance of having everyone on board and comfortable with new technology, leveraging her love for tech to inspire and guide them.

  3. Balancing Work and Life:

    • One of Eriona’s goals was to create a business model that allowed for better work-life balance, not only for herself but for her entire team.

    • Implementing set hours for client communications, facilitated by digital tools, played a significant role in achieving this balance.

  4. Quality Over Quantity:

    • By focusing on a smaller, more manageable client base, Major’s Accounts now offers higher quality services.

    • Eriona’s father now enjoys his work more, focusing on client relationships rather than operational burdens, thanks to the streamlined digital processes.

Guest Bio: Eriona Bajrakurtaj is an accountant who loves change and digital transformation for accountants and all SME businesses. She is the driving force behind Major’s Accounts, where she has successfully transitioned the firm into the digital age.

Eriona Bajrakurtaj

You can view the fullYouTube episode HERE

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