YouTube Description:
IIn this episode of the Power Women of the Trades podcast, join hosts Cassie Pound and Heather Bargender-Wavra as they welcome Karen May, a remarkable woman making waves in the home service industry. Together, Cassie and Heather dive deep with Karen into the unique experiences and challenges she has encountered while growing and sustaining her HVAC business alongside her husband. This dynamic discussion highlights the importance of carving your own path in business, understanding growth at your own pace, and finding contentment in where you are.
Karen shares candid insights on maintaining a successful small business with a team of nine, and how she and her husband, Brian, have managed to stay steady and satisfied in an industry often driven by rapid expansion. They explore how COVID-19 and other economic pressures have shaped their decisions and how their choices reflect their commitment to quality, fairness, and ethics in their operations. Karen's story serves as a powerful reminder that success doesn't always mean scaling upward rapidly, but can be found in nurturing a well-managed, sustainable business.
Our hosts and Karen also delve into the shared trials women face in this traditionally male-dominated field, from evolving customer relationships to unexpected life challenges. In the spirit of camaraderie, this episode reinforces the podcast's mission to empower women and celebrate their achievements in trades.
00:00 Housecall Pro Pre-COVID Success
05:51 "Karen's Successful Small Business Journey"
08:34 Brian's Corporate Experience Insights
12:27 Financial Challenges in Home Services
15:42 Service Increases Installation Quality
19:18 Customer Service Experience at Best Buy
20:21 "Unexpected Support from Tech Reps"
23:56 Trained Dog and Emotional Burden
27:06 "Celebrate Your Wins Regularly"
30:07 "Power Women Podcast Review Request"
Special thanks to our sponsors for making the show possible:
Relentless Digitalhttps://www.relentless-digital.com
Kee Hart Marketinghttps://keehartmarketing.com
Forrest Perry Marketinghttps://perrymarketing.com
Rilla www.Rilla.com
Tune in to hear from more Power Women in the trades industry on various podcast platforms, and follow the Power Women of the Trades Podcast on social media for more engaging content. Instagram: @powerwomenofthetradespodcast LinkedIn: Power Women of the Trades Podcast TikTok: powerwomenofthetrades YouTube: @powerwomenofthetrades Facebook: Power Women of the Trades Podcast
This episode was produced and brought to you by Service Business Mastery. Follow them @servicebusinessmastery https://www.servicebusinessmastery.com/
