Explore how Saddleback Leather founder Dave Munson and BigCommerce’s Melissa Dixon craft an authentic e-commerce experience that keeps customers coming back. From storytelling that builds brand loyalty to BigCommerce tools that simplify the customer journey, this episode dives into the strategies driving Saddleback Leather’s online success. Discover trends like mobile optimization, seamless checkouts, and the future of digital retail—all in a conversation full of actionable insights for entrepreneurs and e-commerce enthusiasts.
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