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Today we welcome our guest. Steven Turner. Steve currently serves as the Chief Operating Officer of Beyond Resilience LLC and holds the prestigious position of President at Flow Business Solutions. His career journey is a testament to the profound impact of compassionate leadership and the unwavering belief that people are the common thread to enhancing business effectiveness.

Steve's remarkable career began at the University of Wisconsin, where he earned a degree in Business Administration. His early appreciation and respect for UPS, where he was a part of the management team while attending college, set the stage for his extraordinary leadership journey. With 34 years of experience at UPS, Steve demonstrated exceptional leadership in diverse fields, including Operations, Finance & Accounting, and Technology at both District and Corporate levels. His global exposure, particularly during UPS' expansion into Europe, underscored a crucial truth – cultures may vary, but the essence of humanity remains constant.

Throughout his journey, Steve's core philosophy emerged: "Employees should be led, not managed." His dedication to understanding the individual lives of his team members, training them for success, and appreciating their unique qualities consistently yielded exceptional results in every role he undertook. Today, we have the privilege of delving into his wealth of leadership wisdom and experiences. Welcome, Steven Turner, as we explore the transformative power of genuine leadership in the
world of business.