In episode number six of the Food Service Matters podcast, host Patrick McDermott welcomes Bob Cotton, former head of the British Hospitality Association (BHA), now known as UKHospitality, the leading trade body representing all businesses within the UK hospitality sector.
Patrick interviews Bob on the key insights gained from his experience in the industry, including his views on cost control and investing in people. They discuss what businesses should be prioritising in order to address the current staffing crisis and rising costs, as well as the importance of working with the government to find solutions to the food service sector’s main concerns.
Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.
