In this episode, leadership coach Shauna Vassell shares her framework for navigating challenging leadership situations with empathy, openness, and clarity. We discuss specific strategies like taking emotions out of difficult conversations to understand others' perspectives, focusing on the facts, and finding common ground.
Shauna provides examples of coaching leaders on improving communication and giving effective feedback by assessing the situation, reframing intent, and tailoring the approach to the receiver. We also talk about putting aside assumptions, avoiding blame, and asking curious questions to have constructive dialogues.
There is specific advice for women leaders on overcoming being perceived as aggressive and leaning into feedback. Ultimately, it’s about bringing more empathy and listening while being true to yourself. Tune in for actionable tips on successfully transforming yourself to handle crucial conversations as a leader.
About Shauna:
Shauna is an executive and leadership coach who helps business owners, managers and directors to become effective leaders and grow high performing teams.
She partners with her clients to help them bridge the gap between their self awareness, and performance so they can lead from a place of empathy without sacrificing their own boundaries or the bottom line.
She is a Certified Executive Coach (CEC), and a member of the International Coach Federation (ICF) at the PCC level.
She has over 10+ years in private and public administration sectors managing multi-million-dollar strategic initiatives aimed at improving organizational performance and implementing large scale changes.
Follow Shauna on LinkedIn: www.linkedin.com/shaunava
Learn more about her services at: www.koncaved.com
