A manager cannot be explicit or clear enough regarding guidelines. One of the ways that you can provide clarity is by spelling out the way that your staff need to work together and interact with colleagues, clients and stakeholders. A simple way to think about this is to ask, “what specific behaviors will enable us to succeed?” In this episode, we’ll discuss what a set of ground rules might look like, how to put one together if you haven’t and how to ensure that every member of your team is aware of them.