In this episode of 'A Case of the Mondays', host Rameez Kaleem speaks with Claus Madsen about the crucial connection between employee engagement and patient outcomes in the NHS. They discuss the importance of employee engagement surveys, the direct link between staff engagement and patient care, and strategies for improving staff morale and well-being. Claus emphasises the need for effective communication regarding survey results and the actions taken, as well as the role of leadership in fostering a supportive work environment. The conversation also touches on the challenges of addressing pay fairness and the significance of creating meaningful work for employees.
Rameez's Linkedin page: https://www.linkedin.com/in/rameezkaleem/
Claus' Linkedin page: https://www.linkedin.com/in/clausmadsennhs/
Visit the 3r Strategy website here: https://www.3r-strategy.com/
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– Rameez and the A Case of the Mondays Podcast Team
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