In this podcast episode, host Dawn Mullarney interviews Jamie Shibley, the CEO of The Expressory, a strategic engagement agency. Jamie discusses the evolution of her business and how it has thrived, especially during the COVID-19 pandemic. The Expressory focuses on helping businesses build meaningful and lasting relationships with their clients, which also contributes to societal well-being.
Jamie shares how the shift to remote work during the pandemic made businesses realize the importance of maintaining personal connections and nurturing relationships. She emphasizes the significance of acknowledging and caring for clients and employees, which ultimately leads to emotional loyalty and long-term success. Jamie highlights that in today's fast-paced digital world, going back to the basics of human interaction and genuine care for others is crucial.
The episode also touches on specific examples of businesses that benefit from The Expressory's services, such as immigration attorneys who use thoughtful gifts to show clients they care, and financial advisors who use strategic gifts to motivate and acknowledge their clients' progress toward their financial goals. Jamie's passion for fostering meaningful connections and her natural ability to be giving and intentional about seeing people for who they are shine through in her work, creating magnetic communities and lasting relationships.
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