Join host Chris Lissaman for this episode of Sparks as he sits down with Milly Gladstone and George Dickinson to tackle the messy, often misunderstood world of feedback. They kick things off by sharing the best feedback they've ever received and what it taught them, then dig into what feedback actually is and why it matters so much. Along the way, they unpack the benefits (and challenges) of giving and receiving feedback, how to handle and give constructive feedback so that it doesn't just feel like criticism, and the common mistakes people make when delivering it.
Chris, Milly, and George break down why feedback conversations can be daunting and give tips on how to feel more comfortable giving feedback with plenty of real talk and insights. They even explore how feedback can become a conversation (not a one-off event), and how organisations can build better feedback cultures. Whether you're looking to step up your feedback game or just figure out how to ask for it, this episode has got you covered!
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Host:
Chris Lissaman: https://www.linkedin.com/in/chrislissaman/
Guests:
Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/
George Dickinson: https://www.linkedin.com/in/george-dickinson-7a513596/
00:00 Best feedback I ever received
00:54 Welcome to the show
01:39 What is feedback?
05:54 Best feedback George ever received
07:52 Best feedback Milly ever received
09:14 Benefits of feedback
10:50 What about negative feedback?
13:12 Bad ways to deliver feedback
18:19 Chris gets some feedback
19:51 Why do we struggle to give feedback?
23:26 Feedback is a conversation
25:30 Giving feedback on the feedback?
31:02 Asking for feedback
33:54 How are we helping organisations with their feedback culture?
