In this episode of Sparks, Milly welcomes two of our Learning Consultants Simone Sullivan and Reuben Fletcher-Louis for a conversation that gets right under the skin of human behaviour.
From the subtle biases that shape every buying decision to the snap judgements we make in the first seconds of a meeting, they dig into the psychology that quietly drives workplace performance.
You’ll hear how salespeople can use science to make stronger first impressions, and why managers who understand human quirks have a serious edge when it comes to motivating their teams.
It’s a lively, practical chat with insights you’ll start noticing the moment you hit play.
Join us, and see how a little behavioural science can spark a lot of impact.
Chapters:
00:00 welcome to sparks
09:48 selling to people’s biases11:14 The primacy bias14:04 Snap Judgements
17:40 Advice to a salesperson meeting a potential client for the first time
19:00 what can managers learn from the science?
25:20 Tips for managers in using psychology and science to motivate their team
Follow us on Linkedin:
Milly Gladstone https://www.linkedin.com/in/milly-gladstone/
Simone Sullivan https://www.linkedin.com/in/simonesullivan1/
Reuben Fletcher Louis https://www.linkedin.com/in/reuben-fletcher-louis/
Interested in sparking something with us? Get in touch: info@cegos.uk
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